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Top Travel Websites Reviewed - Makemytrip, Yatra, ClearTrip, Ezeego1 and TravelGuru

Disclaimer: This is an independent review on some of the most popular travel websites, I am not associated with any of these travel websites nor their promoters. If you do not agree with any of the comparisons made here, post your concerns as a comment so that the same will be reviewed and the content under question will removed from this blog.

Websites Reviewed:

  • MakeMyTrip - http://www.makemytrip.com/
  • Yatra.com - http://www.yatra.com/
  • ClearTrip.com - http://www.cleartrip.com/
  • EzeeGo1 - http://www.ezeego1.co.in/
  • TravelGuru.com - http://www.travelguru.com/

Search Engine Visibility :: Google.co.in

Keyword :: Book Flight

RankSiteRemarks
1Makemytrip.com Google shows the following as group results: Domestic Airlines - International Flights - Indigo Airlines - Air India, which is a guge plus!
2Yatra.com Same here, Domestic Flights - Trains - International Flights - Hotels are shown as group results
3Cleartrip.com 
4Ezeego1.co.in 
5Travelguru.com Keyword rich title but not user friendly - Hotels India Discount Hotel Budget Air Tickets Flight Tickets

Keyword :: Book Hotel

RankSiteRemarks
1Makemytrip.com Dedicated page for Hotels in the search result
2Travelguru.com Title is not attractive
3Yatra.com Title - Book Lowest Price International Airline ticket Flights... man, I am searching for Hotels
4Cleartrip.com 
5Ezeego1.co.in Appears only on the third page

Keyword :: Book Holidays

RankSiteRemarks
1Makemytrip.com 
2Yatra.com 
3Travelguru.com 
4Ezeego1.co.in 
5Cleartrip.com Not visible in the first 5 pages

First Impression

RankSiteRemarks
1Ezeego1.co.inSimple but rich content, easily navigable user interface. Toll free number displayed on the top right corner, a huge plus.
2Makemytrip.comMoved to second position because the customer care contact details are hidden.
3Yatra.comFirst time users will find it difficult to navigate through the options available. The dark background and the misaligned box shots are really irritating.
4Travelguru.comSimple but not informative, no toll free number.
5Cleartrip.comHighly simple, users may navigate away for the same reason thinking of clone sites.

Flight Search :: Bangalore to Kolkata :: Round Trip


Page Load Time

RankSitePage Load TimeRemarks
1Cleartrip.com7 secondsPage loads fast
2Yatra.com10 secondsWhat is being searched is shown
3Travelguru.com11 secondsNo progress bar, no loading icon, though of closing the browser after few seconds but all in a sudden, the search result appeared!
4Makemytrip.com15 secondsWhat is being searched is shown
5Ezeego1.co.in20 secondsBlank screen for few seconds, no hint on the search

Search Result

RankSiteRemarks
1Makemytrip.comResult displayed in a clear and easy to read format. Total fare and fare rules can be read without navigating away from the page. Next Day, Previous Day option is very useful when searching for lowest available fares.
2Cleartrip.comReturn flight details also displayed, easy to plan your trip.
3Yatra.comClean listing but needs to navigate away for some of the information.
4Ezeego1.co.inOptions are less
5Travelguru.comNo price breakup, no option to sort

Add-Ons

RankSiteRemarks
1Makemytrip.comGuaranteed discounts on hotel booking; 10% Off on booking a cab; Reduce your carbon print(I like this!);
N/AEzeego1.co.inNone
N/AYatra.comNone.
N/ATravelguru.comNone.
N/ACleartrip.comNone.

Optional Travel Insurance Package

RankSiteRemarks
1Yatra.comTATA AIG General Insurance Company Limited
Rs.129/- per person
Flight Delay Up to Rs. 1,500 for every 5 hours delay;
Trip cancellation Up to Rs. 20,000 Cancellation charges;
Accidental Death & Dismemberment Up to Rs 7,50,000 reimbursed;
Medical Emergency Up to Rs. 5,00,000 reimbursed;
Baggage Loss Up to Rs. 5,500 reimbursed
2Makemytrip.comApollo Munich health Insurance Company Limited
Rs.111/- per person
Trip Cancellation Reimbursed up to Rs. 15,000;
Accidental Injuries Reimbursed up to Rs. 100,000;
Medical Emergencies Reimbursed up to Rs. 10,000 each;
Checked-in Baggage loss Reimbursed up to Rs. 7,500 each.
3Cleartrip.comICICI Lombard
Rs.129/- per person
Trip cancellation Reimbursed up to Rs. 20,000;
Checked-In Baggage Loss Reimbursed up to Rs. 7,500;
Flight delay Reimbursed up to Rs. 10,500;
Medical Emergency Reimbursed up to Rs. 100,000
4Ezeego1.co.inICICI Lombard
Rs.99/- per person
Get trip cancellation charges reimbursed;
Baggage loss up to Rs. 7,500 reimbursed;
Flight delay up to Rs. 1,500 reimbursed for every 6 hours delay
N/ATravelguru.comNone.

Internet Presence

Back-Links

RankSiteBacklinks(Source: Yahoo)
1Travelguru.com5,90,248
2Makemytrip.com4,28,076
3Ezeego1.co.in1,64,774
4Cleartrip.com1,24,845
5Yatra.com69,230

Alexa Ranking

RankSiteAlexa RankSites Linking In
1Makemytrip.com9774,028
2Cleartrip.com1,4461,959
3Yatra.com1,6231,668
4Ezeego1.co.in21,506910
5Travelguru.com23,010666

Comparison - 6 Months Visitors trend

Contact Details

  • ClearTrip:

    Contact number: +91 22 41300300 / 1860 233 9000

    Email: Email ClearTrip

    Address: Cleartrip,
    Unit No 001, Ground Floor, DTC Bldg,
    Sitaram Mills Compound, N.M. Joshi Marg,
    Delisle Road,
    Lower Parel (E),
    Mumbai - 400011

  • MakeMyTrip:

    Contact number: 1-800-11 8747 - From MTNL/BSNL phones / 1-800-102 8747 - All other major operators

    Email: service@makemytrip.com / Internationalbookings@makemytrip.com / hotelservice@makemytrip.com / busservice@makemytrip.com / railservice@makemytrip.com

    Address: MakeMyTrip India Pvt. Ltd.,
    Tower A, SP Infocity,
    243, Udyog Vihar, Phase 1,
    Gurgaon, Haryana - 122016, India.

  • Yatra:

    Contact number: 1860 5000 500 / 955 5800 800 (All Networks)

    Email: Email Yatra

    Address: Yatra,
    TB-21 Infocity Sector-34,
    Gurgaon - 122 002,
    Haryana, India.

  • Ezeego1:

    Contact number: 1800 209 0800 / 09867565900

    Email: agents.registration@ezeego1.com / corporates.registration@ezeego1.com / complaints@ezeego1.com / feedback@ezeego1.com / advertising@ezeego1.com / jobs@ezeego1.com / franchise@ezeego1.com

    Address: Ezeego One Travel And Tours Limited,
    #5A/5B, Rushabh Chambers, Marol Makwana road,
    Off Andheri Kurla Road, Andheri(E),
    Mumbai - 400 059.

  • Travelguru:

    Contact number: +91 92222 72222 / 09867565900

    Email: sales@travelguru.com

    Address: Travelguru.com,
    802, 8th Floor, 'C' Wing,
    Eureka Towers, Mindspace. Link Road, Malad (West),
    Mumbai - 400 064.

Apart from the above parameters we used to compare these sites, the most and important factor to be considered while choosing a travel company is 'Customer Care'. There are many travel start-ups popping out, let us wait and watch how many of them will survive and replace the top 5 sites listed here!

Comments

  1. Good and Exhaustive comparison.. 5 Stars to post....

    ReplyDelete
  2. HORRIBLE EXPERIENCE AT MAKEMYTRIP RECOMMENDED HOTEL

    Hi we stayed at Santana Beach Resort, Candolim, Goa - booking made
    from Makemytrip -on 8 March 12 Booking ID NP2801016836305..
    We had a
    very bad experience and the staff were rude and unhelpful, and I request
    you to take my feedback and not recommend this hotel again..
    - Several
    attempts to contact them prior to stay were met by rude staff on the
    phone
    - When we did check in late (10.30pm) on 1st day of arrival, one
    staff person on phone shockingly indicated prior to check in that due to
    late check our booking may be cancelled (already fully prepaid through
    Makemytrip), and only relented when told i had prepaid and already
    contacted them once earlier
    - On arrival asked for a small delay on
    checkout time of 11am (to 1pm or 12noon ie 2 or 1 hour late) was told by
    one staff person that there were several free rooms and will be done
    next day at 10am as the reception person who operates computer comes at
    10am
    - Next day was told the hotel was full at 10am and told to check
    out at 11am sharp which we did..
    - One staff tried to shortchange us,
    and only when i asked did he say they didnt have change.. i offered to
    give change and then got change
    - Power shortages and poor inverter
    backup
    - Mediocre breakfast (if you want to call it that)
    - Rude even to
    budget foreign trippers while we were checking out
    - Mostly seemed to
    cater wholly for budget foreign visitors (indian owner perhaps frowns on
    indian visitors and wants to discourage them, so he can get a better
    "profit" from foreign visitors!!??
    best wishes
    Gopal Kamat, Mumbai
    Tel
    9821041650 gkamat@vsnl.net [1]

    ReplyDelete
  3. Hello,

    Thanks for sharing this

    I really like make my trip to book air tickets they have made really very easy and fast also very very comfortable to book online because and also we get lots of other information from the website which we can’t get from other booking sites.

    Did you know you can also get discount while booking tickets and hotel booking at makemytrip, you have to just use coupon codes which you can find here http://www.couponlow.in/makemytrip.com/ and use these coupons and get discount on air tickets, hotels and holiday packages.


    Regards
    Powar

    ReplyDelete
  4. I have booked a holiday package from yatra.com... Will share my experience once its over..

    ReplyDelete
  5. Cheap airfare offers on the web that area unit ludicrously low cost shouldn't be taken seriously. ne'er offer out your mastercard info to any low cost fare supplier unless you're certain that they're actually connected with the airline they claim that they represent.

    ReplyDelete
  6. Insted of booking online try booking with the makemytrip agents ..they usualy offer lower price than site i travel a us-india-us alot

    ReplyDelete
  7. This is such favorite blog looking too much online all ticket booking agent and many other option you have like car hire, bus services, traveling services etc. tatkal yatra ticket booking

    ReplyDelete

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